Terms & Conditions
Psychic readings and consultations by myself are by their nature subjective and are a very personal experience between myself and the questioner. I am an experienced and genuine professional reader who acts in the best interests of the client to provide the service requested by the client. No complete guarantees can be given for information supplied, but all information is supplied in good faith. No refund will be given for readings as they are for guidance only.
My Guiding Principle is:
“I, as a psychic reader, clairvoyant, medium undertake to provide you with information and guidance from the highest source, which may assist you on your journey. I respect your free will and how you express and experience that choice. I will never judge you nor tell you how to live your life, but provide guidance and choices.’
Payments All payments for readings or therapies must be made prior to an appointment for a booking to be confirmed.
Priority Bookings Clients wanting priority Bookings will be emailed a confirmed time for an email reading, or confirmed time for a telephone reading within 48 hours. If for any reason one of the above options is unavailable within 48 hours then an alternative will be offered and any monies refunded if the reader is unavailable.
Cancellations Telephone and skype appointments
Cancellations must be made within 12 hours of appointment time to receive a refund or to reschedule. Any cancellations made less than 12 hours before the appointment will result in no refund. Should you wish to reschedule full payment will be due for the new reading.
If the reader needs to cancel at any time the client is within their rights to ask for a refund.
Monthly Subscription Cancellations If the subscription is cancelled before the 12 month period is complete there will be no refunds. This is regardless of whether a reading, has or hasn’t been completed.
In the case of a subscription being cancelled after payment has gone out for any given month within the 12 month period. I reserve the right to cancel any appointment or reading options for that said month.
Refunds Refunds are not applicable after a reading has taken place.
Skype Calls In the event of a faulty internet connection, I will try to connect with you for 10 mins within your reading time slot, if we are unable to connect with you, and the fault is you end, the full payment will still be due, and a further payment due to rescheduling.
Email Readings A client may ask for clarification within a reading but for extra questions, they must book another session.
Party Bookings A Non-refundable Deposit of £25 is required to secure the booking and full payment is required within 7 days of the party date unless a prior arrangement has been made. Payments can be made either cheque, cash, via PayPal or bank transfer (Details will be given at the time of booking). If prior arrangements to pay on the day, then payment must be made in cash and at the start of the party Any cancellations made less than 7 days prior to the party date may result in no refund. Should you wish to reschedule the party date then payment will be carried forward. Refunds are not applicable after a party has taken place. Travel may be extra depending on location
Please make allowances for different country time zones as in some cases replies may take longer.